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THE WARRANTY LAWSON laminate flooring is guaranteed for 25 years not to
fade, wear through or stain. This guarantee applies only to
the original purchaser and proof of purchase is required for
all claims.
The guarantee is for replacement or refund of the laminate
material only, no labor. The guarantee does not cover chipping
(laminate will chip if sharp objects are dropped on it).
warping (laminate will warp if excessive moisture gets into
the boards) or bridging (which is caused by insufficient
expansions spacing). We will not consider any claims for these
problems. Claims for wear must show a minimum dime size area.
This guarantee is pro-rated based on the amount of time the
floor
has been installed. LAWSON FLOORS warrants products to be
free of defects in material and workmanship. All products MUST
be examined thoroughly PRIOR to installation and any
questionable planks shall not be installed.
It is important that the product be
installed correctly and maintained properly. The warranty
covers finish, wear, stain, and fading, under normal
conditions in a residential installation. In the event of a
claim,
LAWSON FLOORS reserves the right to either repair or replace
product. The warranty covers the cost of the products only.
Transporation costs, Labor and Installation costs, and
accessories are not included in
the warranty. All claims must be submitted in writing to
place of purchase. Failure to follow these procedures my
result in voiding some or all of the warranty. This
limited warranty is not transferable and extends only to the
original end user.
MAINTENANCE, TIPS, and WARNINGS
MAINTENANCE:
Vacuum, Dust Mop (Dry) and when necessary, clean with a MOIST
(not wet) cloth or mop.
NEVER USE: Wet Cleaning tools and cleaners, soaps, floor
polish, floor cleaning wax, oil soaps,
etc. These products can damage and/or leave a film on the
flooring.
TIPS:
-Use felt tip protectors
-Area Rug use is recommended
-Keep animal nails trimmed
-Never slide furniture across floor w/o pads
-keep floors clean
-Never use water or wet type cleaning tools
Important:
Remedies for warrantees include replacement of laminate flooring
only. Transportation costs, Labor and Installation costs,
and accessories are not included in the warranty
unless installed
by LAWSON FLOORS certified installers.
Residential Warranty
This program is limited to
residential application only and does not apply to commercial or
industrial use. This warranty is extended to the original
purchaser ONL Y and is not transferable. It is the
responsibility of the installer and/or home owner to inspect
planks prior to installations. Planks not visually or physically
acceptable should be put to one side and possibly used in
another location of the room. Lawson Floors accepts no
responsibility for costs of product or labor when planks with
visible defects have been installed.
Limited Lifetime Structure Warranty
Lawson Floors warrants
that the residential flooring sold under this Warranty is, at
the time of sale, free from defects in material and manufacture
and that it conforms to Lawson Floor's standard specifications
for the product category. Lawson Floors further warrants that
when installed and maintained according to Lawson Floors
specifications and when used according to its intended purpose,
the flooring will not delaminate, separate, buckle or cup as a
result of a manufacturing defect.
If your Lawson's product
fails for any of the above reasons, Lawson Floors will replace
or repair, at its option, a portion, or all of the flooring at
no cost to the original purchaser as long as the original
purchaser still owns the property where the floor was installed.
Lawson Floor's warranty is only extended to flooring maintained
in Normal Environmental Conditions. Meaning that the heating and
ventilating systems are working to maintain an interior humidity
level between 30% to 50% and a room temperature between 60°F to
80°F year round.
Color variations, mineral
streaks, and small knots are considered part of the natural
character and beauty of wood flooring and are not considered
manufacturing defects.
Finish Warranty
Lawson Floor's warrants
that the factory-installed finish on the Flooring is, at the
time of sale, free from defects in material and manufacture and
that it conforms to Lawson Floor's standard specifications for
the finish. Lawson Floors further warrants that when maintained
according to Lawson floor's cleaning and maintenance instruction
and used for its intended purpose, the finish will not wear
through to bare wood for 25 (twenty-five) years from the date of
purchase. Gloss reduction is not considered a manufacturing
defect and is not included in this warranty. Finish warranty
excludes any surface checks/splits caused by improper
environmental conditions, scratches, indentations, color change
from indoor UV light or sunlight.
Warranty Exclusions
Failure to maintain the
environment at a humidity range of 30% to 50% year round and a
room temperature of 60°to 80°F. Color variations in
flooring are a natural occurrence due to species, age, character
of flooring and exposure to UV light or sunlight For these
reasons, new and/or replacement flooring may not match display
samples and/or existing flooring.
Due to color variations of
product and/or samples, Lawson Floor is not responsible for the
consumer matching flooring to other wood products, such as
cabinets, stair railings, trim and any existing rnoldinqs.
Normal exposure to sunlight will bring about changes in the
shading of any hardwood floor as the floor ages. Area rugs
should be moved occasionally as they block sunlight and may give
the appearance of discoloring under the rug. This is not a
product defect It is the responsibility of the installer and/or
the homeowner to inspect boards prior to installation.
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Lawson Floors accepts no
responsibility for costs of product or labor when boards with
visible defects have been installed. Abuse, lack of
maintenance, neglect, abnormal use or misuse, negligence,
application of solvents, corrosives or other chemicals to the
Flooring, color change, fading or damage due to exposure to the
sun, excessive pivot and point-loads, spike-heeled shoes,
unpadded furniture feet, water, damage from sand, pebbles or
other abrasives or other unintended uses.
Installation over radiant
floor heating with a surface temperature in excess of 85° F.
Damage due to water and/or moisture including but not limited to
damage resulting from broken or leaking pipes, wet mopping,
weather conditions or natural disasters is excluded from Lawson
Floors warranties.
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Customer Service
Any claim under the
Residential Limited Warranties shall be made by contacting your
retailer within 30 days after it has been detected. Proof of
purchase, including the date of purchase, must be presented to
make a claim.
If Lawson Floors accepts a
claim under the Residential Limited Warranties, it will repair
or replace, as its portion, the affected Lawson flooring
materials. If the design for which a claim is made is no longer
available, Lawson Floors will replace the affected Lawson
flooring materials with another design of equal value. These
warranties are not transferable. They extend only to the
original end-consumer.
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Maintenance of Hardwood Flooring
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Cleaning and Care
Hardwood floors are
easy to clean:
•Sweep, vacuum or dust
mop .
•Clean spills with
cloth, paper towel or napkins.
•Maintain with a
leading brand of prefinished hardwood floor cleaner. *
Do Not Damp Mop -
Caution: Wood floors and water do not mix! Use only the
cleaning products recommended by the manufacturer of your
hardwood floor.
Vacuum Regularly -
Small stones, mud, and dirty grit tracked in from outdoors
can scratch your wood floor's finish. Also vacuum using a
soft bristle-brush attachment.
Use Proper Chair
Glides - Narrow wheels, sharp wooden legs or metal furniture
legs can scratch and dent hardwood floors. Floor protectors
are an inexpensive way to protect your hardwood floor
investment. Any furniture that rests directly on a hardwood
floor should have felt protectors, or furniture coasters
under each of its feet. For extremely heavy objects such as
a piano, use wide, non-staining rubber cups.
Do Not Use Oil Soaps -
Many over-the-counter oil-based soaps and wax-based cleaning
products tat may damage or dull the finish of your wood
floor. Use only the cleaning products recommended by the
manufacturer of your hardwood flooring.
Never Wax a Urethane
Floor - Never use a paste wax on its surface. Paste wax may
form a sticky film on the floor, allowing tracked-in dirt to
stick to the wood finish. Polyurethane finishes will not
adhere to any wax and adding a fresh coat of polyurethane to
your floor is very difficult.
Wipe Spills
Immediately - Whenever liquid spills onto your hardwood
floor, use a slightly damp white cloth or paper towel to
immediately clean and dry the affected area. For more
difficult spots, follow the cleaning procedures recommended
by your floor's manufacturer.
Room Temperature and
Relative Humidity - Maintain Relative humidity in the
room/building between 30% to 50% year round. Proper use of a
humidifier/de-humidifier is recommended. Keep room
temperature within a range of 60 0
to 800
F year round.
Avoid Excessive Direct
Sun Exposure - Direct sun exposure for extended period of
time can dry and/or fade natural wood. Limit direct sun
exposure by closing curtain and blinds during the day when
possible.
Lawson Floors
recommends Bona® cleaning products http://www.mybonahome.com.
Bona (also known as
BonaKemi®) is widely regarded as the best cleaning solution
available.
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